Welcome to the services provided by Kerala NEET Academy through its website www.keralaneetacademy.com and mobile application, referred to as the “Platform.” By using the Platform, you agree to the following Terms of Use.
Kerala NEET Academy may update these terms from time to time and will notify you of any changes.
Collection of Personally Identifiable Information:
We collect various types of information to improve our services, including:
– Name
– Telephone Number
– Email Address
– Service Address
– Other information related to the service address provided by you
– Your IP address
– Information about your device
– Network information
– College/Institution details and location
– User-uploaded photo and IDs
– Demographic information such as postcode, preferences, and interests
– Any other personal information provided by you in connection with booking a service or relevant to customer surveys and offers.
During registration to create a profile and use the Platform’s services, you may be asked to provide your name, username, password, email address, specialty (selected from a drop-down menu if applicable), year of graduation or joining undergraduate medical program, and the name of your college or university. You may also provide a picture for your profile. Registration through Facebook is also possible, subject to Facebook’s Terms & Conditions and Privacy Policy.
Your Personal User Information, including your username and specialty, is stored on an unencrypted server, while your password is cryptographically hashed, and your email address is encrypted. It is your responsibility to maintain the confidentiality of this information and promptly notify us of any unauthorized use or security breach.
Use of Personal Information:
We use the collected information for various purposes, including:
– Finding third-party service providers
– Internal record-keeping
– Improving products and services
– Sending promotional emails or messages about new products and offers – Customizing the Platform according to your interests
– Resolving disputes and promoting a safe service
– Detecting and protecting against errors, fraud, and criminal activity.
Sharing of Personal Information:
Your information may be shared with payment service providers, regulatory authorities, and third-party agencies if required. We may also disclose your information to law enforcement or other entities if necessary by law or to enforce our Terms & Privacy Policy.
Information Safety:
We take measures to secure your information on password-protected servers and follow strict security guidelines to prevent unauthorized access.
Choice/Opt-Out:
You can opt-out of receiving non-essential communications from us by contacting us at info@keralaneetacademy.com.
Third-Party Links:
Third-party advertising companies may collect information about your visits to our Platform to provide relevant advertisements. Additional terms and conditions can be found in the Privacy Policy.
Copyright and Refund Policy:
The content, design, and materials provided on the Platform are protected by copyright laws. Users are prohibited from reproducing, distributing, or modifying the content without prior written consent from Kerala NEET Academy.
Refund requests for services purchased through the Platform will be subject to the Refund Policy specified on the website or mobile application.
By using the Kerala NEET Academy App, you consent to the use of your personal information, including your name, photograph, testimonials, examination results, and other identification information, for promotional purposes such as displaying them in the app, website, or press releases. This consent remains valid even after the termination of your use of our services.
We hope this clarifies the Terms of Use, Copyright, and Refund Policy for Kerala NEET Academy’s services. If you have any questions or concerns, please feel free to contact us at contactus@keralaneetacademy.com