Welcome to Kerala NEET Academy Privacy Policy
Privacy Policy
Welcome to KNA Shop Partner App! This Privacy Policy outlines how we collect, use, and safeguard your information when you use our advanced shop partner application and related services.
1. Information We Collect
a. Account Information: When you register an account with KNA Shop Partner App, we collect personal information such as your name, email address, phone number, billing address, and payment information.
b. Transaction Details: We collect information about your transactions, including products bought or sold, transaction amounts, payment methods, shipping details, and order history.
c. User Content: We may collect content you create or upload to the app, such as product listings, reviews, and comments.
d. Device and Usage Information: We automatically collect device-specific information, including IP address, device type, operating system version, browser type, language preferences, and app usage data.
e. Location Information: With your consent, we may collect precise location data from your device to provide location-based services, such as localized product recommendations and order tracking.
2. How We Use Your Information
a. Providing Services: We use the information we collect to deliver, maintain, and improve our services, including processing transactions, managing accounts, providing customer support, and personalizing user experiences.
b. Marketing and Communications: We may use your contact information to send you promotional offers, updates, newsletters, and other marketing communications. You can opt-out of marketing communications at any time.
c. Analytics and Personalization: We analyze user data to understand app usage patterns, improve app performance, and personalize content, recommendations, and advertisements based on user preferences and behavior.
d. Legal Compliance and Security: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, as well as to detect, prevent, or investigate fraud, security breaches, or violations of our terms of service.
3. Information Sharing
a. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, hosting providers, analytics providers, and marketing agencies.
b. Business Partners: We may share aggregated or anonymized data with business partners, advertisers, or other third parties for research, analysis, or marketing purposes.
c. Legal Compliance and Protection: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal claims or requests, protect our rights, property, or safety, or the rights, property, or safety of others.
4. Your Choices and Rights
a. Account Settings: You can review, update, or delete your account information by accessing your account settings within the app. However, please note that certain information may be retained for legal or legitimate business purposes.
b. Communication Preferences: You can manage your communication preferences and opt-out of receiving marketing communications by following the instructions provided in the communication or contacting us directly.
c. Data Access and Portability: You may request a copy of your personal data held by us and, where technically feasible, request that we transmit your data to another data controller.
5. Data Retention and Security
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Children’s Privacy
KNA Shop Partner App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child without parental consent, please contact us to request removal of that information.
7. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own, where our service providers or we operate. By using KNA Shop Partner App, you consent to the transfer of information to countries outside your country of residence.
8. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated policy on our website or app and updating the “last updated” date at the top of this policy.
9. Contact Us
If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, or if you wish to exercise your rights under applicable data protection laws, please contact us at contactus@keralaneetacademy.com